Frequently Asked Questions — AXS Shipping
What services does AXS Shipping offer?
AXS Shipping offers freight (air, sea, and ground), warehousing, fulfillment, pet transport, special cargo handling, customs clearance, and last-mile delivery.
Can I ship internationally with AXS?
Yes, we provide international logistics solutions with customs support and global carrier partnerships.
Do you provide warehousing and inventory management?
Yes, we provide short- and long-term storage, climate-controlled facilities, and real-time inventory tools to manage fulfillment operations.
How do I track my shipment?
Use our online tracking tool with your reference number, or call 833-744-7297 for live support.
What is your approach to pet transportation?
We ensure safe, comfortable travel for pets, compliant with USDA and IATA standards, including ground and air options and personalized care.
What pet services do you provide?
We offer documentation help, travel crate prep, pet transport logistics, and post-arrival monitoring for a stress-free experience.
Do you handle temperature-sensitive or special cargo?
Yes, we specialize in refrigerated and secure transport for pharmaceuticals, electronics, perishables, and high-value items.
Do you provide last-mile delivery services?
We offer last-mile delivery for retail, eCommerce, and specialty logistics with options for white-glove delivery and appointment scheduling.
Can you fulfill eCommerce orders?
Yes, we integrate with online stores for pick, pack, ship services and provide full order visibility and return handling.
Is there a minimum shipment size?
No minimums. We handle everything from single packages to container loads.
How fast can you deliver?
Delivery times vary based on service level—same-day, next-day, standard, or freight—all available depending on your needs.
Are your services insured?
Yes. Basic coverage is included, with optional cargo insurance available upon request.
How do I get a shipping quote?
Visit our quote page, call 833-744-7297, or email contact@axsshipping.com.
Where are your warehouses located?
We operate in key U.S. cities and have international partnerships. Contact us for details based on your region.
What makes AXS different from other logistics companies?
We offer tech-enabled solutions with human-first service, handling every shipment as if it's our own—with transparency, care, and urgency.
