Privacy Policy

Effective Date:6/1/2025
AXS Shipping | The Most Reliable Logistic Transport Network

AXS Shipping (“we,” “our,” “us”) values the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, protect, and disclose personal information in connection with our services including air, sea, ground transport, warehousing, fulfillment, and special cargo—including pet transportation.

1. Information We Collect

a. Personal Information

We may collect the following:

Full name
Address and shipping information
Email address
Phone number
Payment information (via secure third-party processors)
Government-issued ID (for regulatory compliance in special cargo or pet transport)

b. Non-Personal Information

IP address
Browser type and device identifiers
Website usage patterns
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Provide and manage shipping, warehousing, and fulfillment services
Respond to inquiries and offer customer support
Process payments and track shipments
Comply with legal and regulatory requirements
Improve our website, logistics processes, and customer experience
Send operational updates or promotional offers (you may opt out at any time)

3. Sharing Your Information

We do not sell your information. We may share it with:

Shipping partners, warehouses, and customs agents (for logistics fulfillment)
Veterinary services and travel regulators (for pet transportation)
IT and security providers (to operate and secure our website)
Law enforcement or government entities (only when legally required)

4. Data Security

We implement strong security measures to protect your personal information, including:

SSL encryption
Firewalls and intrusion detection
Access control protocols
Regular compliance audits

5. Your Rights & Choices

You may:

Request a copy of the personal data we store
Ask us to correct or delete your information
Withdraw consent for non-essential communications
Opt out of cookies by adjusting your browser settings

To make a request, contact us at: privacy@axsshipping.com or call 833-744-7297.

6. Data Retention

We retain your information only as long as necessary to fulfill our services and legal obligations. Pet transport and special cargo data may be stored longer for compliance purposes.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

8. International Users

AXS Shipping operates globally. If you access our services from outside the U.S., you consent to the transfer and storage of your data in accordance with U.S. privacy laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

AXS Shipping
Phone: 833-744-7297 or 833-SHIP-AXS
Email: privacy@axsshipping.com
Website: https://axsshipping.com